Frequently Asked Questions
We hope our website gives you a good idea of the experience you will have on a Wildwind Adventures holidays on the tropical island of Mauritius. You may however still have some questions. The Frequently Asked Questions below may help answer most of them. Because this information is updated regularly, we can unfortunately offer our FAQ only in English – we are sorry for any inconvenience this may cause you. If you have trouble reading the FAQ in English or if you have any other question, do not hesitate to give us a call.
We are a small company and we pride ourselves on our personal service.You can call , our representative in South Africa on +44 192 056 0005, or you can send an email at email@example.com. Lynn Parry
What are the flight options?
We are an official agent for British Airways and are able to offer you a total package including BA flights direct flights from and to Gatwick, or from many other European airports. The flights depart Saturday, Tuesday and Thursday. The flight time approximately 11 hours. In flight catering is included along with a complimentary bar service.
You are also welcome to investigate other carriers, such as Air Mauritius, Air France, Emirates and Condor among others. Your Wildwind agent will be happy to give you advice.
Flights and travel
How far is the hotel from the airport?
The hotel and sailing centre is approximately 50 minutes from the airport. Transfer to the resort is included in your package.
Is a visa required?
At the time of issue holders of UK Passports or European Community Members do not require a visa to visit Mauritius. Please check that your passport is still in date and valid for the duration of your holiday - there should be at least 3 months validity remaining from the date of return from holiday. Although this regulation is not necessarily enforced for travellers with less than 3 months validity, the arbiters are the check in and boarding staff of the airlines (who are responsible for any passengers refused entry into the country of arrival for passport irregularities or any other reasons). On the day of travel, if the airline staff refuse check in or boarding to anyone with less than 3 months passport validity, we are advised by the airlines we use that they are within their rights to do so. In such circumstances we will not be able to make any refund for lost holiday time, nor cover any additional costs incurred for new travel arrangements and our normal cancellation terms will apply if anyone is forced to cancel their holiday. Holders of non-uk/non-eu passports should check with the Mauritian embassy/consulate in case a full visa is required. http://passport.gov.mu/English/Passport%20and%20Visa%20Requirement%20in%20Mauritius/Pages/Visa-Requirements-in-Mauritius.aspx
Are any Vaccinations required for Mauritius?
At the time of issue, no compulsory vaccinations were required for EC Citizens but please check with your medical practitioner well in advance of travel for recommended inoculations. https://www.gov.uk/foreign-travel-advice/mauritius/health
How much luggage can I take?
Airlines are getting much stricter with luggage allowances, both for hold and cabin baggage. There are also various restrictions in place due to airport security in respect of items that can be taken through security check in at airports, particularly in respect of liquids. Clients wishing to take personal equipment/sports clothing such as wetsuits etc. please note that airlines flying to Mauritius will usually charge for excess baggage above the normal baggage allowance of 20 kgs per person. (British Airways 23kg) Please check with the airline that you have chosen. Excess baggage charges are payable at check-in.
What should I do about Travel Insurance?
It is a requirement of our Booking Conditions that you take out adequate travel insurance prior to travel. If you are a UK resident and have taken out the specialist tours & activities insurance arranged by our insurance brokers N J Heritage Partnership, this does cover for all the sporting activities we offer, for injury to yourself and third party liability in case of injury to other persons whilst doing the sport.
If you have taken out a different insurance cover, either as a single trip or annual multi trip please ensure it covers for your relevant sports & activities. We are aware of many instances where insurers only partly cover the necessary requirements e.g. they will cover for injury to the insured but not the third party liability. We would remind you that for those on our Sailing courses in particular your insurance MUST provide cover for injury to yourself & third party liability in case of injury to others, whilst participating in any of the sports & activities we offer, as well as the usual cover travel insurance provides. Third Party Liability cover is particularly important for our Sailing or Active Adventures programme.
We cannot stress the importance of taking out adequate insurance cover for our activity holidays and we are now checking with all clients on arrival that they have such cover - failure to provide evidence of this may mean sitting on the beach and not sailing or partaking in any of our other activities for the WHOLE of the holiday. If you have arranged your own travel insurance you will need to take a copy of your insurance document with you on holiday and highlight the relevant clause showing that cover for the relevant sporting activities is included, particularly the third party liability cover. If you have not already taken out travel insurance we recommend you do so immediately The Specialist Tours & Activities insurance is £27 1 wk £30 2 wks per person & for families £65 1 wk £75 2 wks Call our office if you wish to book this 0844 499 2909
What is included?
Most of our clients choose the half board option at the Coral Azur hotel where you’ll be offered an extensive buffet breakfast, and a buffet dinner with a variety of meals every evening, often with a ‘local’ flavour. Lunches can be bought locally. If you have any specific dietary requirements please do let your agent know.
What if I want to travel further afield?
A return taxi fare from just outside the hotel into the main centre of Grand Bay costs approximately MUR800 and it takes about 15 minutes. You can also take the bus, which is cheaper.
Which meals are included?
The half board meal plan includes breakfast and evening meal (buffet style with ample choices). There also is a beach restaurant which offers fish and local specialties (not open all the time).
What is the local currency?
The Mauritian Rupee (approx €1= 40 MRU Rupee). There are various places that money can be changed. Credit cards are widely accepted –but do ask first! Extra costs to consider; Hire of equipment/sports clothes locally. Local trips or excursions. Meals & drinks.
What should I bring with me generally?
Usually in winter (means May to October) the highest temperatures vary between 20°C and 26°C in the coastal regions. In summer (November to April) it’s slightly higher, meaning 26°C to 32°C. The water temperature of the Indian Ocean can go up to 28°C.
Do bring waterproof sun cream. Sunglasses. Beach Towel. Peak Summer clothing - very little - it is hot. Do bring at least one item of warmer clothing and a light rain-proof jacket for the occasional downpour (though it will still be warm)
Casual clothes are fine everywhere. Flip-flops or footwear for beach i.e. rubber shoes.
If you plan to explore the island we recommend you bring your driving license as you may wish to hire a car.
Sailing and Active Adventure Clients - Buoyancy aids and trapeze harnesses are provided for all water based activities, whether on Sailing, Active Adventures.
Sailing gloves and shoes are NOT provided, please bring your own (trainers are adequate as long as you don’t mind getting them wet).
Wildwind Adventures Programme
What water sports are included in the package?
Sailing, windsurfing and stand-up paddle boards is included in the price, Tuition is included for sailing, windsurfing and SUPs 6 days a week. Sailing takes place both inside and outside the reef, launching from a Pontoon (walkway to pontoon).
Windsurfing takes place inside the reef - beginners' equipment only - small sails, big boards. You can do stand up paddle boarding inside & around the reef.
Once a week we organise a ‘Sail-Away’ outside the reef to Grand Baie.
What does the ‘Adventures Plus' programme entail?
As well as all the water sports in the Wildwind Adventures programme by upgrading to Adventures Plus programme you’ll also get a scuba-diving taster, a sea excursion to a nearby island by large catamaran and an day-long inland excursion to the rain forest with a visit to the rum factory.
Special snorkeling trips to other areas can be arranged locally at additional charge. If you are keen, extra water skiing and wake-boarding can be paid for locally.
For divers, there is a diverse range of dive sites ranging from 6 metres to 40 metres. Examples of local costs: Introduction to diving MUR1300, one dive MUR 1200, 5 Dives MUR5500, 10 dives MUR10000.
What are the sailing conditions?
Wet suits are not required, as water temperature is approximately 20+ degrees. Consistent trade winds are 10-15 knots (up to force 4) blowing in an offshore, cross direction.